Grid Assist answers your phone 24/7. It takes orders, books reservations, answers menu questions, and routes the calls that need a real human — all in your restaurant's voice.
TRUSTED BY OVER 80,000 COMPANIES WORLDWIDE
Grid Assist is 24/7 Voice AI phone answering for restaurants. It takes orders and reservations, answers FAQs, and syncs tickets and payments to your POS & reservation systems. Built for single, multi-unit, and enterprise brands.
Book a demoTakes phone orders straight to your POS — your team stays on the floor, not the phone. Fewer errors, faster turns, clean tickets.
See every call as it happens — full live transcripts of every conversation.
Grid Assist knows your business and answers questions with total accuracy.
Every call gets an auto-generated summary — intent, sentiment, and action items. Searchable, exportable, audit-ready.
Never put another customer on hold. Handles unlimited simultaneous calls, quotes wait times, sends directions, and routes edge cases — every caller becomes a customer.
Increase phone revenue and decrease labor cost — smart upsell prompts raise the average ticket without extra training.
Beyond Grid Assist — everything else GridPos brings to your restaurant.
Build perfect schedules in seconds with AI. Share shifts, handle swaps, and keep every workday on track.
GPS-geofenced clock-ins, automatic break and overtime tracking, and one-click payroll export.
Real-time stock across every location. Low-stock alerts, smart reorders, and usage forecasts.
SMS, email, loyalty, and reviews from one place. Built-in templates and audience segments.
See sales, labor, and inventory at a glance. Compare locations, spot trends, export reports.